Privacy Policy

Your right to privacy is very important. Howard Bros (Engravers) Limited recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with a better service. That’s why we have put a policy in place to protect your personal information. Below is a summary of our policy. By submitting personal data manually or in electronic form to this web site, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.

What personal information do we collect?

What personal information do we collect? When making an enquiry for goods or services from Howard Bros (Engravers) Limited, we will collect your contact information, which includes name, address, email address and phone number, as well as payment information we process and hold this information legally under “Contract” as outlined under GDPR.

This site also uses Google web analytics service. Google analytics may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. Google analytics does not collect personally identifiable information that you do not voluntarily enter in this website by accepting cookies.

Note: Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

We use this information collected by the analytics service to enhance the user experience, you may however choose to disable this Service in your browser settings.

We will take appropriate steps to protect your privacy. Whenever you provide sensitive information such as customer name and contact details we will not share this information to other companies for marketing purposes without your permission.

On occasion, we may need to provide your name and delivery address to third parties that Howard Bros (Engravers) Limited may use for the purposes of delivering specific services to you the customer.

Howard Bros (Engravers) Limited may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third-party sites.

Howard Bros (Engravers) Limited uses cookies for various reasons, for example, cookies enable us to track information during the domain name registration and package sign-up process. These cookies do not track individual information. Cookies from Howard Bros (Engravers) Limited can only be read by Howard Bros (Engravers) Limited.

If you do nothing other than read pages or download information while using this web site, we will capture and store information about your visit. This information will not identify you; it relates to the Internet domain (e.g. and IP address from which you access the web the type of browser (Internet Explorer or Netscape) and operating system (Windows, UNIX) you use the date and time of your visit the pages you visit the address of the web site from which you linked to us (if applicable).

Any information that Howard Bros (Engravers) Limited needs to store and process will be carried out on databases located in the UK, and in full compliance of the Data Protection Act. We use this information to make each visit more rewarding, and to provide us with information to help improve our service. We do not know (and do not want to know) the identities of people who visit us in this way.

The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change the Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy pages of our web site. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.

Information Disclosure Policy Personal and account information Howard Bros (Engravers) Limited will not otherwise disclose its customers’ personal and account information unless Howard Bros (Engravers) Limited has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Howard Bros (Engravers) Limited, Howard Bros (Engravers) Limited’ customers, or others, or where Howard Bros (Engravers) Limited has a good faith belief that the law requires such disclosure.

Howard Bros (Engravers) Limited also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Howard Bros (Engravers) Limited stores or transmits for its customers. The circumstances under which Howard Bros (Engravers) Limited will disclose such electronic customer communications are when it is necessary in order to provide service to the customer

If it is necessary to protect the legitimate interests of Howard Bros (Engravers) Limited and its customers and it is required to cooperate with dispute policies, court orders, warrants, or other legal processes that Howard Bros (Engravers) Limited determines in its sole discretion to be valid and enforceable

If it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Howard Bros (Engravers) Limited and appear to pertain to the commission of a crime.
Howard Bros (Engravers) Limited disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Howard Bros (Engravers) Limited will, however, review, delete or block access to communications that may harm Howard Bros (Engravers) Limited, its customers or third parties or otherwise infringe the rights of third parties. The grounds on which Howard Bros (Engravers) Limited may take such action include, but are not limited to, actual or potential violations of Howard Bros (Engravers) Limited’ Acceptable Use Policy.

Howard Bros (Engravers) Limited Registered Office 2 89-91 Barr Street, Hockley, Birmingham B19 3DE. Tel: +44 (0) 121 554 6318


Your Personal Data – What is It?

Personal data relates to a living individual that can be identified by the data provided to us. Identification can be by the information supplied or in conjunction with other information in the data controller’s possession or likely to come into possession. The processing is governed by [the General Data Protection Regulation 2016/2017 (abbreviated to “GDPR”)] <

Who decides how your information is processed?

Howard Bros (Engravers) Limited data controller is Chris Howard, 89-91 Barr Street, Hockley, Birmingham B19 3DE.Tel: +44 (0) 121 554 6318

How do we process the information you provide?

Howard Bros (Engravers) Limited complies with all obligations under GDPR by keeping your personal data safe, secure and up to date. This includes storing, destroying, or retaining excessive amounts of data. They are also responsible from loss or misuse, preventing unauthorised access and disclosure and that appropriate technical measures are in place to make sure your information is secure.

For what purpose will your data be processed?

Howard Bros (Engravers) Limited will use your data to enable use to supply goods and services to you during our normal business activity.

Howard Bros (Engravers) Limited may also take details from you which may be used to process credit checks, or credit applications. This information may be passed to other third-party organisations, such as banks, accredited credit agencies, and suppliers In addition, with your agreement we may use the information supplied to send you special offers, newsletters, and other information which you be interested in receiving. We may also use the data as part of our quality system to request feedback on our services and help us improve our delivery to customers.

What is the legal basis for processing your personal data

Howard Bros (Engravers) Limited have a lawful basis under Article 6(1)(b) to the GDPR regulation which gives us a lawful basis for processing. This includes where processing is necessary for the performance of a “Contract” to provide goods or services, to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Where you the customer have requested a quotation for goods and services and we need to obtain personal data to provide you with the information requested. We may share your information to other parties in fulfillment of a contract, this may include credit agencies, financial institutions, our suppliers, and delivery companies. Where Howard Bros (Engravers) Limited need to process the personal data to comply with a common law or a statutory obligation.

Informed Consent

With your agreement Howard Bros (Engravers) Limited may use your data Name, Telephone No, email address, for our own marketing purposes, will not sell or share your personal data with other companies Howard Bros (Engravers) Limited may also use your personal data during their operations to improve the quality of their goods and services. If you provie consent we may also at time to time like to send you information, such as exclusive offers, security update, and newsletters To enable us to provide this additional information you must agree to this by indicating your preferences at the end of this document.

Your Rights under GDPR

You have the right to request a copy of the personal data Howard Bros (engravers) Limited holds about you. The right to correct any inaccurate personal information The right to request erasure of personal information where it is no longer necessary to retain the information for statutory contractual purposes The right to withdraw your consent for processing at any time if consent is relied upon as a processing condition The right to request that the data controller provide the data subject with his/her personal data and where possible to transmit that data directly to another data controller (known as the right to data portability) [this only applies where processing is base don consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated process. The right where there is a dispute in relation to the accuracy or processing of your personal data to request a restriction be placed on further processing The right to object to the processing of personal data (only applies where processing is based on legitimate interests) The right to lodge a compliant with the Information communication Office. 0303 123 1113 or email

Further processing

Should Howard Bros (Engravers) Ltd wish to use your personal data for any other reason not covered by this data protection notice we will provide you with a new notice explaining this new use prior to commencing the processing.